Orders for Christmas are open through 12/18!
PRIVACY POLICY
COLLECTION OF PERSONAL INFORMATION When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at info@beurrepastryshop.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
COOKIES Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
SECURITY All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our team at info@beurrepastryshop.com
TERMS & CONDITIONS
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Beurre Pastry Shop's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term 'Beurre Pastry Shop' or 'us' or 'we' refers to the owner of the website whose registered office is 18 Windsor Drive Hillsborough California United States 94010. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
We reserve the right to refuse service to anyone.
REFUNDS/DELIVERY
RETURNS All sales are final. Unfortunately we can’t offer you an exchange after this period as perishable goods cannot be returned and all of our products are perishable.
REFUNDS If you have any problems with a product, please submit a refund request to info@beurrepastryshop.com. We will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
SHIPPING Our products are delivered by hand on the date you specify when ordering -- there are delivery charges outside a certain mileage from our Menlo Park-based kitchen. Our products are shipped within 3-5 business days following processing time. All deliveries are contactless and all shipments are shipped Priority. Contact us for questions regarding shipping.